We are seeking a DevOps/SRE Engineer who has experience with being embedded in a product team to develop and support operationally resilient cloud infrastructure. The ideal candidate will have a track record in Microsoft Azure and Observability platforms in complex SaaS environments and have excellent communication skills.

You will be joining our growing engineering organization building a wide range of market-leading InsurTech solutions at an exciting time as we evolve our portfolio from desktop/on-premise towards Cloud/SaaS.

As a DevOps/SRE Engineer, you will work together with product and engineering teams and deliver highly scalable and reliable infrastructure, pipelines and support tools. This is a critical and varied role, using a wide range of technologies, combining strategic work with short-term tactical fixes and improvements.

This role is open to flexible and hybrid working arrangements, with presence in the Reigate office two days per week.

The Role

• Collaborate with the product and engineering teams on the design, build and operational management of the client-facing services

• Champion and implement best practice solutions for reliable, performant and observable SaaS products

• Build and improve CI/CD pipelines for product teams with focus on high cadence and cost effectiveness
• Implement infrastructure as code
• Support the team in infrastructure and networking related issues

• Maintain and configure observability platforms such as Datadog

• Proactively monitor production and other environments to ensure stability, availability, security and integrity

• Participate in incident response, troubleshooting, and root cause analysis to mitigate and prevent future issues

• Work closely with engineering, support and operations teams to upskill and promote knowledge transfer, producing training materials and articles

• Participate in on-call rotation to provide support and ensure system uptime

What you’ll bring

The essential skills/experience for this position are:

• Solid experience in DevOps and an interest in Site Reliability Engineering

• Experience of building and running 24x7 services in Microsoft Azure

• Strong scripting and IaC skills (PowerShell, Terraform, ARM, Pulumi, Bicep etc.)

• Experience of Microsoft Azure in areas such as networking, storage, integration, compute and analytics

• Experience of cloud observability concerns (logging, tracing, metrics, monitoring & alerting)

• Experience of Windows & Linux containers and orchestration platforms (Docker, Kubernetes)

• Strong interpersonal skills, with the ability to work effectively with many stakeholders

• Solid verbal and written communication skills, and the ability to present technical information clearly and concisely

• Confidence in making decisions and taking ownership of projects

Other highly desirable, but not essential skills are:

• Azure certifications, such as Azure Administrator, Azure Developer, or Azure DevOps Engineer

• Knowledge of Linux operating systems e.g. RHEL/OpenShift

• Understanding of network topologies and common network protocols and services

• Knowledge of security best practices and tools

• Chaos testing and disaster recovery

• Multi-tenancy environments

• Experience with Continuous Delivery including tools such as Octopus or Harness.

• Familiarity with programming languages such as C#

What we offer

Enjoy a benefits package designed to help you thrive, both professionally and personally. You'll receive 25 days of annual leave plus an extra WTW day to relax and recharge. Our comprehensive health and wellbeing offering includes private healthcare, life insurance, group income protection, and regular health assessments, all giving you peace of mind. Secure your future with our defined contribution pension scheme, featuring matched contributions up to 10% from the company.

We support your growth and balance with hybrid working options, access to an employee assistance programme, and a fully paid volunteer day to make a difference in your community. On top of these, you can opt into a variety of additional perks including an electric vehicle car scheme, share scheme, cycle-to-work programme, dental and optical cover, critical illness protection, and much more. Start making the most of your career and wellbeing with a range of benefits tailored for you.

Equal Opportunity Employer

We’re committed to equal employment opportunity and provide application, interview and workplace adjustments and accommodations to all applicants. If you foresee any barriers, from the application process through to joining WTW, please email candidatehelpdesk@wtwco.com

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