Visão geral da empresa GetInsured
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One of the things we talk about here at GetInsured is our double bottom line. What’s that? It means that we strive to do well AND to do good. We’re American entrepreneurs at heart, trying to build an innovative business that delights our customers. At the same time, we know that our work is about more than just numbers. We’re here to help our customers ease their worries and take care of their families.
Shopping for health coverage should be easy. And it’s our mission to make it so.
Shopping for health coverage should be easy. And it’s our mission to make it so.
The GetInsured corporate headquarters are in Mountain View, California. This location is the home base for most of our engineering, operations, and general administration teams. We also operate a call center in Atlanta, Georgia, which functions as a hub for all our state-based exchange contact center operations. We have regional offices in Liberty, Missouri; Dallas, Texas; and Richmond, Virginia. A significant portion of GetInsured staff also work remotely across the country.
We are a company on a mission to do good through technology.
The GetInsured mission is to help modernize and streamline health insurance enrollment – in other words, to help all Americans “get insured” with the health insurance plan that best fits their needs and in an efficient, consumer friendly, and cutting-edge manner. We believe enrolling in health insurance should come with the same ease as buying a plane ticket or booking a hotel room online.
As a complement to our core mission, we are committed to social responsibility and impactful community engagement. This commitment is exemplified not only by our ongoing partnership with RIP Medical Debt, which has significantly alleviated the burden of over $10 million in medical debt for thousands of individuals across the United States.
GetInsured has established itself as a national leader in implementing and operating State-Based Exchange (SBE) solutions. We boast a diverse portfolio of clients, including Georgia, Idaho, Minnesota, Nevada, New Jersey, Pennsylvania, Virginia, and Washington. In addition, Nevada, Pennsylvania, and Virginia have implemented the GetInsured contact center, demonstrating the company's ability to meet unique client needs.
Over the last eight years, more than 21 million consumer enrollments have been powered by GetInsured technology. During the 2023 open enrollment period alone, 70 percent of all SBE enrollments took place on a GetInsured platform. Our proven and ACA-compliant solution has supported nearly 12,000 agents/brokers, over 3,500 assisters/navigators, and over 60 insurance carriers.
Our team players have earned their stripes at leading companies, such as Amazon.com, Accenture, WebMD, Microsoft, Alere, General Electric, McKesson, Avanade, and Group Health Cooperative. At GetInsured, we are bringing this expertise to create the next generation of health care service delivery.
“Every day, I am motivated knowing I play a role in ensuring people have access to affordable health insurance. As an intensely curious individual, particularly when it comes to technology, I thrive in an environment that encourages teamwork and knowledge sharing. It's not just about the work we do but also about the relationships we build and the collective sense of purpose that unites us.” —Uma Subramaniam, Marketing Director
Our Call Center
At GetInsured, our commitment to innovation is comprehensive, actively encompassing our contact center. We have invested in cutting-edge technologies like voice recognition and artificial intelligence to enhance the efficiency and efficacy of our services. Additionally, we focus on developing mobile applications, service delivery dashboards, sophisticated work routing tools, and automated bots – all designed to enhance the user experience, reduce handle times, and directly respond to the diverse requirements of consumers.
Seasoned Management Team and Subject Matter Experts
The GetInsured contact center management team brings a wealth of experience to the table, with nearly five years of successfully managing health insurance exchange open enrollment periods for multiple clients. This success is partly due to our strong team ethos: we are not just colleagues but allies, united by our dedication to our mission and our shared enjoyment of the work we do.
Exceptionally Trained Contact Center Staff
Our dedicated team of contact center staff are trained meticulously in assisting consumers in their preferred language and contact method and in understanding the nuances and uniqueness of each state. This specialized knowledge allows us to build state-specific processes when necessary, enabling quick and accurate task execution while ensuring the highest level of data privacy and security. Our team is a combination of full- and part-time staff, as well as seasonal hires for periods of peak call traffic.
As our family grows, so does our capacity to help Americans get the coverage they need. We look forward to the work ahead and all the good that can be done through our cutting-edge technology. We are truly living up to our mission: to make finding and enrolling in affordable health care easy for all Americans.
We are a company on a mission to do good through technology.
The GetInsured mission is to help modernize and streamline health insurance enrollment – in other words, to help all Americans “get insured” with the health insurance plan that best fits their needs and in an efficient, consumer friendly, and cutting-edge manner. We believe enrolling in health insurance should come with the same ease as buying a plane ticket or booking a hotel room online.
As a complement to our core mission, we are committed to social responsibility and impactful community engagement. This commitment is exemplified not only by our ongoing partnership with RIP Medical Debt, which has significantly alleviated the burden of over $10 million in medical debt for thousands of individuals across the United States.
GetInsured has established itself as a national leader in implementing and operating State-Based Exchange (SBE) solutions. We boast a diverse portfolio of clients, including Georgia, Idaho, Minnesota, Nevada, New Jersey, Pennsylvania, Virginia, and Washington. In addition, Nevada, Pennsylvania, and Virginia have implemented the GetInsured contact center, demonstrating the company's ability to meet unique client needs.
Over the last eight years, more than 21 million consumer enrollments have been powered by GetInsured technology. During the 2023 open enrollment period alone, 70 percent of all SBE enrollments took place on a GetInsured platform. Our proven and ACA-compliant solution has supported nearly 12,000 agents/brokers, over 3,500 assisters/navigators, and over 60 insurance carriers.
Our team players have earned their stripes at leading companies, such as Amazon.com, Accenture, WebMD, Microsoft, Alere, General Electric, McKesson, Avanade, and Group Health Cooperative. At GetInsured, we are bringing this expertise to create the next generation of health care service delivery.
“Every day, I am motivated knowing I play a role in ensuring people have access to affordable health insurance. As an intensely curious individual, particularly when it comes to technology, I thrive in an environment that encourages teamwork and knowledge sharing. It's not just about the work we do but also about the relationships we build and the collective sense of purpose that unites us.” —Uma Subramaniam, Marketing Director
Our Call Center
At GetInsured, our commitment to innovation is comprehensive, actively encompassing our contact center. We have invested in cutting-edge technologies like voice recognition and artificial intelligence to enhance the efficiency and efficacy of our services. Additionally, we focus on developing mobile applications, service delivery dashboards, sophisticated work routing tools, and automated bots – all designed to enhance the user experience, reduce handle times, and directly respond to the diverse requirements of consumers.
Seasoned Management Team and Subject Matter Experts
The GetInsured contact center management team brings a wealth of experience to the table, with nearly five years of successfully managing health insurance exchange open enrollment periods for multiple clients. This success is partly due to our strong team ethos: we are not just colleagues but allies, united by our dedication to our mission and our shared enjoyment of the work we do.
Exceptionally Trained Contact Center Staff
Our dedicated team of contact center staff are trained meticulously in assisting consumers in their preferred language and contact method and in understanding the nuances and uniqueness of each state. This specialized knowledge allows us to build state-specific processes when necessary, enabling quick and accurate task execution while ensuring the highest level of data privacy and security. Our team is a combination of full- and part-time staff, as well as seasonal hires for periods of peak call traffic.
As our family grows, so does our capacity to help Americans get the coverage they need. We look forward to the work ahead and all the good that can be done through our cutting-edge technology. We are truly living up to our mission: to make finding and enrolling in affordable health care easy for all Americans.
