Overall, happy to be here - Avaliação de funcionários no cargo de Senior Support Specialist na empresa ADP

4,0
11 de jun. de 2008
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Visão de mercado da empresa

Prós

Friendly environment. Opportunity for growth.

Contras

Lack of organization & communication. Like all big companies, fear of outsourcing jobs to less expensive areas.

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5,0
11 de jun. de 2026
Recomenda
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Prós

- Great Experience - A work culture like no other - Benefits - Uncapped commission - WFH 2 days a week - Sales Training - Room for career growth quickly if you excel in your role.

Contras

- Need extremely high output and work ethic beyond what you think you are capable of doing to succeed - High turn over

1,0
4 de mai. de 2026
Recomenda
Visão de mercado da empresa

Prós

Resume Gold! Having the name on your resume opens doors because people know you can survive a high-volume, high-complexity environment. That’s where the benefits end.

Contras

Pay: It’s a joke. They expect specialized, expert-level work and deep tax knowledge for a base salary that is way below the market. They use the big name as an excuse to underpay you. Work/Life Balance: You are never truly off. To hit the impossible quotas, people are forced to work off the clock just to keep up. Management knows this is the only way the work gets done, but they look the other way so they don't have to address the workload. Management: They are manipulative and not leaders. Instead of helping with the workload, they use moving goalposts and vague promises of growth to keep you running. There is no advocacy for employees. Make sure to get everything in writing. Some get amnesia. Quantity over Quality: It’s a sweatshop for data. You’re forced to rush through complex setups just to hit a Go-Live count to appease Sales. Accuracy is key, but it often takes a backseat to volume, which is a nightmare for anyone who cares about doing the job right. No Room to Grow: There is no real way to move up. ADP is a lateral move company, and that’s only if your management doesn’t stand in your way and prevent you from leaving for another internal team.

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Resposta da empresa ADP
2w
Hello and thank you for providing your insight into your experience working for ADP. ADP prides itself on creating and maintaining a workplace where employees work in a professional environment and are treated fairly. We appreciate your feedback and advice and we would like to hear more about your specific situation so that we can review your concern completely. Please contact our Associate Relations team at 1-877-878-4811 or hr.associate.relations@adp.com
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