Candidatei-me online. O processo levou 1 semana. Fui entrevistado pela ADP (Clackamas, OR) em nov. de 2010
Entrevista
Phone interview with recruiter. On line assessment of call center best practices.
In person interview with two managers of the Client Service Department after which a current employee came in to share information.
Was told by two managers I would hear back from recruiter. Sent thank you emails to all and left follow up vmail for recruiter, never heard anything back from recruiter one way or the other.
Perguntas de entrevista [4]
Pergunta 1
Tell us about a time when you had to deal with a difficult customer. What was the problem and how did you resolve it?