I replied to a posting on Craigslist and was called the next day to schedule an interview even though I had no barista or cafe experience. I believe my interview was a couple days later. I entered the cafe, introduced myself to the people there (there were only 2), and was asked to take a seat while the manager collected his documents. While waiting I was able to read a little "about us" type pamphlet they had on all the tables (this helped a lot !since I really did not know much about the company at the time...their website was not in service when I went on it to do research). The interview was fairly straightforward. I was asked if I knew anything about the company, so I said that what I had just read, and what about it I admired (they serve organic, fair trade goods which I thought was cool). This led into me explaining my passion for fair trade and volunteering etc. I was then asked more basic questions about customer service, why I wanted to work there, what relevant skills I felt I had. At the end the manager mentioned that I would be working at a different branch of the cafe and that he would schedule me in for a training shift. I was never told outright that I got the job, but I showed up for my shift and stuck around for good so I guess I did ok. I think their focus is on finding the right person more than the person with the right experience. I happened to click really well with the manager so I think I just got lucky. It seemed like anyone who didn't was not around for very long.