Firsr you are interview with HR, then I had several meetings with current Account Managers, in the end I was intervied by CEO. The assess soft and hard skills, communication skills, ability to interact with customers in an efficient way and ability to close deal.

The interview process was very brief and easy There is nothing to be worried about if you have been in customer service for years . The easiest interview by far

The interviewer greets you They may explain the role and company your background, experience, skills Why you want the job How your skills match the role You can ask about the job, team,They explain the next steps