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      American Express

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      Buscas relacionadas: Avaliações da empresa American Express | Vagas da empresa American Express | Salários da empresa American Express | Benefícios da empresa American Express
      Entrevistas da empresa American ExpressEntrevistas do cargo de Merchant Services da empresa American ExpressEntrevista da empresa American Express


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      Entrevista para Merchant Services

      30 de out. de 2015
      Funcionário(a) sigiloso(a)
      Oferta aceita
      Experiência positiva

      Outras avaliações de entrevista de vagas de Merchant Services da empresa American Express

      Entrevista para Merchant Services

      25 de abr. de 2023
      Candidato(a) sigiloso(a) à entrevista
      Gurgaon, Haryana
      Nenhuma oferta
      Entrevista difícil

      Candidatura

      Candidatei-me online. O processo levou 1 semana. Fiz uma entrevista na empresa American Express.

      Entrevista

      You take an assessment online where you will complete word problems, pattern solving, basic arithmetic, simulation based, typing test etc.. It can be a little challenging. Once passed, you may be invited to complete a digital interview with HireVue. You record yourself on video and answer basic questions regarding the role you applied for. If you have come this far, you may also proceed forward in a phone interview. My phone interview was around an hour and 20 minutes. I was asked very many questions regarding my score cards and phone metrics. They are looking for specific numbers, so be prepared. I was also asked several situational questions where they are looking for a STAR based answer. If you pass the phone interview, you will be asked to interview in person with a hiring manager. The hiring manager will also go over phone metrics and situational based questions. This interview was around an hour and 40 minutes for me. Very many questions were asked regarding experience and performance. Be prepared to have that information available and have an answer for the interviewer immediately. After all is done, they will contact you if they would like to offer you a position!

      Perguntas de entrevista [7]

      Pergunta 1

      What resonates with you about American Express?
      Responder à pergunta

      Pergunta 2

      Tell me about your average AHT over the month in addition to average inbound calls taken over the course of that month. Explain your scores.
      Responder à pergunta

      Pergunta 3

      Explain your performance from where you started to where you are now and what sort of resources did you utilize to help you exceed in your position.
      Responder à pergunta

      Pergunta 4

      Tell me a situation where a customer was initially hesitant to take your recommendations, but you were able to make them comfortable enough to listen to you.
      Responder à pergunta

      Pergunta 5

      Tell me a time where you went above and beyond your normal job duties to assist a customer and what was the outcome.
      Responder à pergunta

      Pergunta 6

      Why are you interested in the merchant services position?
      Responder à pergunta

      Pergunta 7

      Tell me your personal accomplishments and what you're most proud of.
      Responder à pergunta
      9
      Experiência positiva
      Entrevista fácil

      Candidatura

      Fiz uma entrevista na empresa American Express (Gurgaon, Haryana).

      Entrevista

      Asked about my previous experience and some logical questions. Also why you want to change your profile. Grilled a bit about my job gap. We're cooperative and helpful. The the the the the the

      Perguntas de entrevista [1]

      Pergunta 1

      Why did you change companies
      Responder à pergunta
      1

      Entrevista para Merchant Services

      4 de jan. de 2013
      Funcionário(a) sigiloso(a)
      Phoenix, AZ
      Oferta aceita
      Experiência positiva
      Entrevista com nível médio de dificuldade

      Candidatura

      Candidatei-me online. O processo levou 1 semana. Fui entrevistado pela American Express (Phoenix, AZ) em nov. de 2012

      Entrevista

      Applied online for merchant services position and got a call for a phone interview a few days later. The phone interview consisted of behavior type questions such as 'tell me a time when". I was set up an interview to meet in person before my phone interview ended. The face to face interview was very relaxed and nice. My interviewer again asked me behavior questions and gave me time to think and answer. I got a call within 2 days offering me the position.

      Perguntas de entrevista [1]

      Pergunta 1

      n/a
      Responder à pergunta