The first step in the process was a group interview with people from the entire South Florida tri-county area interviewing for all of the available store positions. This was a presentation followed by small group sessions with a dice that asked questions that was passed around the table and answered by each person. Questions were things such as "name a challenging situation at work, how did you solve it?" That's not an exact quote but it was similar to that. The day after the group session I was scheduled for a 1:1 interview with the store manager from the store I would be working at. That interview was very conversational and the store manager was very personable. At the time the store was not hiring for the creative position but he told me that he would keep my resume on file and they would call me when the position opened. Two months later I received a call to come to the store for another interview. This interview was with the lead creative and another creative who was training for the lead creative position. It was a casual interview conducted at Starbucks. After the interview I never heard from them one way or the other which was frustrating. A week ago (two months after the first round of interviews) I received a call from the lead creative telling me they are once again hiring. I declined an interview.