Fiz uma entrevista na empresa Apple (Rockaway, NJ).
Entrevista
Long and tedious. Had to go through 3 group rounds and one one-on-one. I understand the purpose of it and see that it may weed out applicants who aren't serious about the job. But it's also a retail job and Apple takes itself way too seriously..
Perguntas de entrevista [1]
Pergunta 1
What is an instance where you showed empathy to someone?
Fiz uma entrevista na empresa Apple (Tysons Corner, VA).
Entrevista
The interaction was smooth and professional, addressing numerous customer-focused questions effectively. I demonstrated excellent troubleshooting skills, efficiently diagnosing issues, and providing clear, helpful solutions. My ability to stay calm and communicate effectively ensured that customer needs were met promptly.
Perguntas de entrevista [1]
Pergunta 1
What is the role you think applied for and what it entails
Candidatei-me pessoalmente. O processo levou mais de 1 semana. Fui entrevistado pela Apple (Arlington, VA) em set. de 2024
Entrevista
Use S.T.A.R method when explaining any past experiences that led to a results-driven solution. There are able three to four questions. Always explain how you learned from the result of the customer journey.
Perguntas de entrevista [1]
Pergunta 1
They asked me about customer service and being able to drive results for features like Apple care.