Candidatei-me online. O processo levou 8 semanas. Fui entrevistado pela Apple (Manchester, Inglaterra) em mar. de 2023
Entrevista
They ask mostly customer service based questions. Very little to do with tech. They are looking for the right personality/fit. Retail/hospitality and any kind of sales or management might help
Perguntas de entrevista [1]
Pergunta 1
Tell us about a time you went above ands beyond to help a customer
The process involved an initial application followed by a screening call with a recruiter. This was followed by one or two interviews with team members, focusing on customer service, problem-solving, and cultural fit. The interviewers asked behavioural questions and scenarios related to handling customers and troubleshooting. Overall, the process was structured, professional, and gave a clear understanding of the role expectations.
Erstes Vorstellungsgespräch - 20 Minuten. Sehr angenehm und professionell. Solange man sich bisschen damit beschäftigt, wird es gut laufen. Man muss sich auf jedenfall selbstbewusst und sozial darstellen. Viel lächeln und aktiv zuhören. Stelle auch deine eigenen Fragen, mach es klar dass du die Website dir angeschaut hast und dass du wirklich interessiert bist. Apple ist es egal was du weißt, sei einfach ehrlich und transparent.
Candidatei-me online. O processo levou 3 semanas. Fui entrevistado pela Apple (San Diego, CA) em mar. de 2026
Entrevista
One group interview as well as a phase 2/3 interview with the store manager and possibly the director (i didn't make it past the second interview) but everything is straightforward and mainly behavior questions.
Perguntas de entrevista [1]
Pergunta 1
How is your performance measured in your current or previous role?