Typical phone screening interview. Then in person interview with claim manger and regional vice president. STAR type questions. They give you a high level view of the job and what your day to day will look like.

I applied for this position and interviewed during the height of the Covid-19 pandemic in my area, so I imagine my experiences are different than others. I had two video conference interviews with the Claims Manager and Regional Vice President. They were both in the same week. I followed up with each of them with a thank-you email immediately after each interview. They were both very pleasant to talk to and conversation seemed to flow easily. About two weeks after the second interview I receive an email from a corporate recruiter asking me to fill out a background check. They also followed up with references I had give in the application. Due to the pandemic the background checks are extremely delayed and about two weeks after I applied I was offered a position contingent on the full background check coming back okay.