The interview process consisted of 2x panelists. The conversation was friendly and fine. The process was extremely long and although they were very accommodating to offer a 2 stage interview - the first virtual and they had 2 positions available. They asked me to write a thank you letter following the first interview. I found very strange and not sure if this was the agencies idea and if they made anyone else do that? I did send the thank you letter but they didn't offer me a face to face interview. This is unusual in the UK especially, and made me feel singled out.