The interview process took about six and a half weeks from applying to getting an in-person interview. First they had me do a writing sample, then a mock phone call, and finally an in-person interview. I thought that the interview went extremely well, and I was very confident after leaving the interview. I asked each of the managers if they had any concerns about me or my qualifications and none of them did, and it seemed like they were impressed with resume and answers. So when I was sent an email about a week later letting me know that after looking at my resume and getting the feedback from the managers that I was not choses for the position, I was a little surprised. I sent an email back asking for the feedback, because I was/still am very interested in joining the Square team and I want to know what I need to improve on. I still haven't received any feedback, which I also find a bit odd.

The entire interview process took about 3 weeks. First there was a writing sample they ask for which is very easy. The next step was a phone mock call. I was pretty nervous because I wasn’t sure how the role playing would go but the rep was super friendly and fed me the info before hand & I just navigated through the call showing my customer service skills. It wasn’t really about getting the info right but more so how can u resolve an issue effectively. The last step was in on site interview that lasted about an hour. I met w/ 2 hiring “team leads” for 30min each. The first hiring manager was pretty laid back & did ask basic interview questions but it was more conversational. The 2nd was a little more direct (reading through a list of questions) and his questions were longer/more complex. Overall my experience was great everyone was superb friendly & the office is so awesome!