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      Booking.com

      Parte da empresa Booking Holdings

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      Buscas relacionadas: Avaliações da empresa Booking.com | Vagas da empresa Booking.com | Salários da empresa Booking.com | Benefícios da empresa Booking.com
      Entrevistas da empresa Booking.comEntrevistas do cargo de Customer Service Executive da empresa Booking.comEntrevista da empresa Booking.com


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      Entrevista para Customer Service Executive

      15 de dez. de 2016
      Funcionário(a) sigiloso(a)
      Singapura
      Oferta aceita
      Experiência positiva
      Entrevista com nível médio de dificuldade

      Candidatura

      Candidatei-me online. O processo levou 2 dias. Fui entrevistado pela Booking.com (Singapura) em dez. de 2016

      Entrevista

      I got call from china and they said will do phone screening interview tomorrow and if I pass that, then I will go for face to face interview on the next day. Phone screening is just as normal interview and they asked few questions about my working experience and ROL. And after this 20-25 min conversation, she said I'm chosen for next round of interview from their office in MBFC. The next day afternoon, I went to MBFC for interview, they did short presentation about themselves and did english test and korean test which I have applied for. Basically it was similar with the test that I have done when I submit my resume. Then only who passed this language test was asked to go for role-play in the language that applied for. It was pretty much similar with your job game that what you had during submission of resume. After that I had interview with recruiter and 2 Managers about my experience, the reason they have to hire me, why I want to join their team and so on. Overall, all of them were nice and helpful. 2 Days later, I got offer from them.

      Perguntas de entrevista [1]

      Pergunta 1

      What can you bring to our team if you join?
      Responder à pergunta
      4

      Outras avaliações de entrevista de vagas de Customer Service Executive da empresa Booking.com

      Entrevista para Customer Service Executive

      31 de mar. de 2023
      Candidato(a) sigiloso(a) à entrevista
      Nenhuma oferta
      Experiência negativa
      Entrevista com nível médio de dificuldade

      Candidatura

      Candidatei-me online. O processo levou 2 semanas. Fiz uma entrevista na empresa Booking.com.

      Entrevista

      Disrespectful interview process. After passing the language test online, I was invited to an interview. When the time for the interview came, the first thing that the recruiter told me was that the position had already been filled and they wouldn't be conducting an interview, but they would take my details down for future opportunities. I had spent a great deal of time preparing for the interview and it wouldn't have been difficult for them to send an email or voicemail to let me know in advance that the position had already been filled. I found it extremely disrespectful. There is no need to be so blasé about how you treat people. I don't think they stopped for one minute to think about the time investment I had made for that interview. If that is how they treat interviewees then I would be very wary of how they treat their employees.

      Perguntas de entrevista [1]

      Pergunta 1

      What experience I have, where I live etc - they told me it wasn't a real interview since they had already hired who they wanted.
      Responder à pergunta

      Entrevista para Customer Service Executive

      5 de fev. de 2023
      Funcionário(a) sigiloso(a)
      Oferta aceita
      Experiência positiva
      Entrevista fácil

      Candidatura

      Fiz uma entrevista na empresa Booking.com.

      Entrevista

      the interview process starts with a phone interview that lasts about 30 mins, informal to get to know you but make sure to make an impression, do your research on the company. then an in person panel interview + tour of the facility. they will also give you an assignment which you have to pass, and depending on what language you speak, an assignment to make sure you're fluent as well. whole process took a pretty long time, about a month.

      Perguntas de entrevista [1]

      Pergunta 1

      describe a conflict you've had with a coworker and how you overcame it
      Responder à pergunta

      Entrevista para Customer Service Executive

      13 de mar. de 2021
      Funcionário(a) sigiloso(a)
      Tourcoing
      Oferta aceita
      Experiência positiva
      Entrevista fácil

      Candidatura

      Candidatei-me online. Fiz uma entrevista na empresa Booking.com (Tourcoing).

      Entrevista

      The interview process started with a short phone call about 30 min in order to get to know about my interest in the position and I got an invitation for the onsite interview. The onsite interview consisted in an English assessment and an individual interview with a Manager and/or Team leader.

      Perguntas de entrevista [1]

      Pergunta 1

      Tell us an example of a problem solving case with an angry customer. What are the qualities needed for good customer service?
      Responder à pergunta
      1