Ir para o conteúdoIr para a pasta
  • Vagas
  • Empresas
  • Salários
  • Para empresas

      Avance em sua carreira

      Descubra qual pode ser seu salário, conquiste a vaga dos seus sonhos e compartilhe insights de qualidade de vida com sigilo.

      employer cover photo
      employer logo
      employer logo

      Booking.com

      Parte da empresa Booking Holdings

      Empresa engajada

      Sobre
      Avaliações
      Remuneração e benefícios
      Vagas
      Entrevistas
      Entrevistas
      Buscas relacionadas: Avaliações da empresa Booking.com | Vagas da empresa Booking.com | Salários da empresa Booking.com | Benefícios da empresa Booking.com
      Entrevistas da empresa Booking.comEntrevistas do cargo de Customer Service Representative da empresa Booking.comEntrevista da empresa Booking.com


      Glassdoor

      • Sobre
      • Prêmios
      • Blog
      • Fale conosco

      Empresas

      • Conta gratuita de empresa
      • Área da empresa
      • Blog para empresas

      Informações

      • Ajuda
      • Regras da Comunidade
      • Termos de Uso
      • Privacidade e opções de anúncios
      • Não venda nem compartilhe minhas informações
      • Ferramenta de consentimento de uso de cookies

      Trabalhe conosco

      • Anunciantes
      • Carreiras
      Baixe o aplicativo:

      • Busque por:
      • Empresas
      • Vagas
      • Localizações

      Copyright © 2008-2026. Glassdoor LLC. “Glassdoor”, “Worklife Pro”, “Bowls” e o logotipo do Glassdoor são marcas comerciais pertencentes à Glassdoor LLC.

      Empresas seguidas

      Fique por dentro de todas as oportunidades e dicas internas seguindo as empresas de seus sonhos.

      Buscas de vagas

      Comece a buscar vagas para receber atualizações e recomendações personalizadas.

      Entrevista para Customer Service Representative

      26 de jan. de 2018
      Candidato(a) sigiloso(a) à entrevista
      Toronto, ON
      Nenhuma oferta
      Experiência negativa
      Entrevista fácil

      Candidatura

      Candidatei-me online. O processo levou 3 semanas. Fui entrevistado pela Booking.com (Toronto, ON) em jan. de 2018

      Entrevista

      This company is running by group of kids. It is miserable. From the moment I applied, i was struggling to set up a proper date for interview. I didn't receive a call for my phone interview, i had to sent email to notify the HR about our phone interview, since she forgot. And then they called me 5 days later telling me that they had to delay my in person interview, another HR worker sent me confirmation email with wrong date and also he left me a voicemail with wrong phone number, i had to sent email to another HR worker to notify him about the mistake, then he apologized. Finally, i got to the in-person interview, we were 5, we did bilingual computer exam (btw i did the exam twice in beginning as assessment and also at their office), office tour, watch some random videos played by newly hired HR girls ( unprofessional losers, most likely get this job by connection), and finally i did one to one interview with a team leader ( not an HR!!!), she was a young girl that barely speaks English, she was nervous and she asked me the stupidest questions i ever heard in my life, it was hard to feel such a humiliation by kids (no skills and unprofessional), while I know how skilled and professional I am. It was my mistake for the beginning, I should've stand up more from myself and cancel this job, from the moment i didn't receive the phone-interview call, and misleading email communications. They gave me a very clear impression about their level of professionalism (Non). Most likely this company is well funded by entities and special interests groups. Otherwise, i don't think they Making profits with such a low profile workers. I will never use this Comapny in my future reservations and any of their services, it's untrusted company. I will never feel secure doing any business with them.

      Perguntas de entrevista [1]

      Pergunta 1

      Why you want to work with us?
      Responder à pergunta

      Outras avaliações de entrevista de vagas de Customer Service Representative da empresa Booking.com

      Entrevista para Customer Service Representative

      2 de jun. de 2026
      Funcionário(a) sigiloso(a)
      Manchester, Inglaterra
      Oferta aceita
      Experiência neutra
      Entrevista com nível médio de dificuldade

      Candidatura

      Fiz uma entrevista na empresa Booking.com (Manchester, Inglaterra).

      Entrevista

      The process was lengthy and competitive. They ensure that you know what you are going into by sharing experiences. A great way to interview and set up potential employees for the future.

      Perguntas de entrevista [1]

      Pergunta 1

      What made you apply for the role
      Responder à pergunta

      Entrevista para Customer Service Representative

      19 de mai. de 2026
      Funcionário(a) sigiloso(a)
      Tourcoing
      Oferta aceita
      Experiência positiva
      Entrevista com nível médio de dificuldade

      Entrevista para Account Manager

      22 de abr. de 2026
      Candidato(a) sigiloso(a) à entrevista
      Nenhuma oferta
      Experiência neutra
      Entrevista com nível médio de dificuldade

      Candidatura

      Fiz uma entrevista na empresa Booking.com.

      Entrevista

      The selection process started with an assessment which is supposed to give a chance to show your practical skills in this particular role. The idea is great but the assessment itself was confusing, there was not enough time to answer all the questions properly and many questions were not even that relevant to the role. If you manage to pass, you move to the interview stage which is the interview with a recruiter. I had a pretty relaxed interview with a lovely recruiter who said I left a positive impression and she will present my candidature to the next stage (which is an interview with the manager). However, at the end of the same day I received a message that they will not be moving forward with my application with no further feedback. A couple of weeks later I saw the role being reposted again.

      Perguntas de entrevista [1]

      Pergunta 1

      Mostly just asking about my career path and how my past experiences could be relevant to this role.
      Responder à pergunta

      Candidatura

      Candidatei-me online. Fiz uma entrevista na empresa Booking.com (Tourcoing).

      Entrevista

      First contact Interview with HR, background and motivation Interview with Customer service manager Language test, comprehension and spelling Situational test where you are asked to simulate a call with an upset customer.

      Perguntas de entrevista [1]

      Pergunta 1

      What would you do in case of an upset customer on the phone
      Responder à pergunta