Candidatei-me por indicação de um funcionário. Fiz uma entrevista na empresa Booking.com.
Entrevista
I had an initial phone screen with the recruiter; the recruiter was engaging and the interview felt conversational. This was followed by a another phone screen with a Senior Account Manager; this interviewer was extremely bland and was clearly reading the questions from a screen. This was followed by an in-person interview with a Senior Account Manager in SF and a People's Manager in Seattle who joined us virtually. The in-person interview also included a 10-minute presentation which was a SWOT analysis of the Santa Cruz and Sacramento markets. I received glowing feedback from both managers on the presentation. The interview went well but I could not help shake the feeling that Senior Account Manager interviewing me was slightly intimidated/threatened by my qualifications. He repeatedly tried to trip me up, but failed as I remain composed. However, this was the first indication I got that the Booking.com culture was not something I wished to be a part of.
I was told this would be the final interview but then heard back from the recruiter that there would be another phone screen which felt extremely odd. I received a phone call from the recruiter after a few days to inform that they had decided to move on with a different candidate.
In an nutshell: total waste of my time.
Perguntas de entrevista [1]
Pergunta 1
How would you convince a hotel partner to use the Booking.com platform?
Fiz uma entrevista na empresa Booking.com (Manchester, Inglaterra).
Entrevista
The process was lengthy and competitive. They ensure that you know what you are going into by sharing experiences. A great way to interview and set up potential employees for the future.
Candidatei-me online. Fiz uma entrevista na empresa Booking.com (Tourcoing).
Entrevista
First contact
Interview with HR, background and motivation
Interview with Customer service manager
Language test, comprehension and spelling
Situational test where you are asked to simulate a call with an upset customer.
Perguntas de entrevista [1]
Pergunta 1
What would you do in case of an upset customer on the phone
The selection process started with an assessment which is supposed to give a chance to show your practical skills in this particular role. The idea is great but the assessment itself was confusing, there was not enough time to answer all the questions properly and many questions were not even that relevant to the role.
If you manage to pass, you move to the interview stage which is the interview with a recruiter. I had a pretty relaxed interview with a lovely recruiter who said I left a positive impression and she will present my candidature to the next stage (which is an interview with the manager). However, at the end of the same day I received a message that they will not be moving forward with my application with no further feedback. A couple of weeks later I saw the role being reposted again.
Perguntas de entrevista [1]
Pergunta 1
Mostly just asking about my career path and how my past experiences could be relevant to this role.