Candidatei-me online. O processo levou 1 semana. Fiz uma entrevista na empresa Booking.com (Toronto, ON).
Entrevista
Applied online through the company's career page and received an online assessment for both languages I applied for, and some real-cases about customer service. A few days later, they call me for a phone screening interview (a bilingual conversation). And as I moved on with this process, they invited me for an in-person interview, which consists of 1) grammar/vocab assessment 2) office tour 3) presentation of booking.com and the position 4) interview with 2 CS managers. I've got feedback in less than 24h.
Perguntas de entrevista [3]
Pergunta 1
Describe a time when you had to deal with a customer's problem.
Candidatei-me online. O processo levou 1 semana. Fui entrevistado pela Booking.com (Londres, Inglaterra) em mar. de 2020
Entrevista
First you submit online application, then you do online test. They are testing your English language knowledge and other language for which you applied as CS. Also there are some questions regarding the situations in which you can be put in.
After that, if you have passed, there is phone call interview.
I didn't pass further than the interview.
Perguntas de entrevista [4]
Pergunta 1
Classic first question: Tell me a little bit about yourself.
Candidatei-me online. Fiz uma entrevista na empresa Booking.com (Vilnius).
Entrevista
This is the breakdown of recruitment steps taken to get the job:Online test-call interview-company info-role playing-physical interview . Going through interview questions for the position you applied for will assist you a lot.