Candidatei-me online. Fui entrevistado pela Booking.com (Amsterdã) em out. de 2021
Entrevista
Easy including language test to ensure can speak with customers in chosen language. Interview stage is focused on working shifts and being flexible since they offer 24/7 customer service globally
Candidatei-me online. O processo levou 5 dias. Fiz uma entrevista na empresa Booking.com.
Entrevista
Very hasty, very basic. You are driven by the interviewer through the simulation of a customer's call.
Everything happened in around 4-5 days, through phone-screen interviews. I heard that some people were forced to go directly to the HQ were they applied.
You have the feeling that they basically hire everyone.
Perguntas de entrevista [1]
Pergunta 1
They asked to provide examples of problem solving in a previous customer care job.
Candidatei-me online. O processo levou 2 semanas. Fui entrevistado pela Booking.com em jan. de 2018
Entrevista
The online application took about an hour. There were scenarios you had to sort through, a typing test, things like that. Then there was a phone interview portion a few days later which took around 20 minutes. Finally there was an in person grammar test, tour, and interview of the offices.
Perguntas de entrevista [3]
Pergunta 1
What are somethings about yourself you could improve on?