Candidatei-me online. O processo levou 2 meses. Fui entrevistado pela Booking.com (Berlim) em mar. de 2022
Entrevista
I had a call with HR in english first, very friendly and charming. The call was mostly to check intentions, skills and had some light questions. The second interview was via zoom with two recruiters, they had questions about my former job, intentions and asked some questions about how I would prioritize in my portfolio. For the third interview I had to prepare a market analysis and present it to two other recruiters, who asked questions about my analysis and my solution.
The whole process was very friendly, on time and I felt very welcomed. In the end, I felt like talking to business partners I already knew, but I am sure there were mistakes to make without me really noticing (therefore the difficulty). As for preparations, I took quite some time to prepare myself and the analysis and it was right.
Fiz uma entrevista na empresa Booking.com (Manchester, Inglaterra).
Entrevista
The process was lengthy and competitive. They ensure that you know what you are going into by sharing experiences. A great way to interview and set up potential employees for the future.
Candidatei-me online. Fiz uma entrevista na empresa Booking.com (Tourcoing).
Entrevista
First contact
Interview with HR, background and motivation
Interview with Customer service manager
Language test, comprehension and spelling
Situational test where you are asked to simulate a call with an upset customer.
Perguntas de entrevista [1]
Pergunta 1
What would you do in case of an upset customer on the phone
The selection process started with an assessment which is supposed to give a chance to show your practical skills in this particular role. The idea is great but the assessment itself was confusing, there was not enough time to answer all the questions properly and many questions were not even that relevant to the role.
If you manage to pass, you move to the interview stage which is the interview with a recruiter. I had a pretty relaxed interview with a lovely recruiter who said I left a positive impression and she will present my candidature to the next stage (which is an interview with the manager). However, at the end of the same day I received a message that they will not be moving forward with my application with no further feedback. A couple of weeks later I saw the role being reposted again.
Perguntas de entrevista [1]
Pergunta 1
Mostly just asking about my career path and how my past experiences could be relevant to this role.