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      Booking.com

      Parte da empresa Booking Holdings

      Empresa engajada

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      Buscas relacionadas: Avaliações da empresa Booking.com | Vagas da empresa Booking.com | Salários da empresa Booking.com | Benefícios da empresa Booking.com
      Entrevistas da empresa Booking.comEntrevistas do cargo de Customer Service Representative da empresa Booking.comEntrevista da empresa Booking.com


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      Entrevista para Customer Service Representative

      5 de abr. de 2023
      Candidato(a) sigiloso(a) à entrevista
      Nenhuma oferta
      Experiência negativa
      Entrevista difícil

      Candidatura

      Candidatei-me online. Fui entrevistado pela Booking.com em jan. de 2023

      Entrevista

      One of the most incomprehensible and humiliating experiences was the attitude of the company's HR staff, which I find very arrogant and disappointing, especially for a company positioning itself as an evolving and excellent service provider in the 21st century. I applied for the position, completed the relevant tests and then they wrote to arrange an interview. I replied that it was good for me, but they didn't call me at the time they said they would. When I inquired, it turned out that the position had already been filled. Later they advertised the position again, I applied again. They did not call me again. I emailed again to let them know I was here, I was waiting for a call, I asked for another appointment. I got a new one, and they didn't call me back the second time. I waited for hours, and called the recruiter at the number I had given, but no one was available. I wrote again, but nothing. Two weeks later I got a letter from the recruiter saying sorry, he was on holiday???? She didn't see my letter. And unfortunately it's not her business anymore. If I want she can forward my letter to the person who was assigned to do the job... I wrote to ask her to forward my letter. Of course, nothing has happened since then. If this happens to people occasionally, it can be explained by misunderstandings and busy schedules. But to do the same thing twice? It feels very bad that the company's recruiters have such disregard for the candidates' time and feelings. I am at a loss for words, I just don't understand that there are no basics like cancelling an appointment if it is not suitable or giving some kind of feedback to the candidate if they do not wish to be interviewed.
      1

      Outras avaliações de entrevista de vagas de Customer Service Representative da empresa Booking.com

      Entrevista para Customer Service Representative

      2 de jun. de 2026
      Funcionário(a) sigiloso(a)
      Manchester, Inglaterra
      Oferta aceita
      Experiência neutra
      Entrevista com nível médio de dificuldade

      Candidatura

      Fiz uma entrevista na empresa Booking.com (Manchester, Inglaterra).

      Entrevista

      The process was lengthy and competitive. They ensure that you know what you are going into by sharing experiences. A great way to interview and set up potential employees for the future.

      Perguntas de entrevista [1]

      Pergunta 1

      What made you apply for the role
      Responder à pergunta

      Entrevista para Customer Service Representative

      19 de mai. de 2026
      Funcionário(a) sigiloso(a)
      Tourcoing
      Oferta aceita
      Experiência positiva
      Entrevista com nível médio de dificuldade

      Candidatura

      Candidatei-me online. Fiz uma entrevista na empresa Booking.com (Tourcoing).

      Entrevista

      First contact Interview with HR, background and motivation Interview with Customer service manager Language test, comprehension and spelling Situational test where you are asked to simulate a call with an upset customer.

      Perguntas de entrevista [1]

      Pergunta 1

      What would you do in case of an upset customer on the phone
      Responder à pergunta

      Entrevista para Account Manager

      22 de abr. de 2026
      Candidato(a) sigiloso(a) à entrevista
      Nenhuma oferta
      Experiência neutra
      Entrevista com nível médio de dificuldade

      Candidatura

      Fiz uma entrevista na empresa Booking.com.

      Entrevista

      The selection process started with an assessment which is supposed to give a chance to show your practical skills in this particular role. The idea is great but the assessment itself was confusing, there was not enough time to answer all the questions properly and many questions were not even that relevant to the role. If you manage to pass, you move to the interview stage which is the interview with a recruiter. I had a pretty relaxed interview with a lovely recruiter who said I left a positive impression and she will present my candidature to the next stage (which is an interview with the manager). However, at the end of the same day I received a message that they will not be moving forward with my application with no further feedback. A couple of weeks later I saw the role being reposted again.

      Perguntas de entrevista [1]

      Pergunta 1

      Mostly just asking about my career path and how my past experiences could be relevant to this role.
      Responder à pergunta