Candidatei-me online. O processo levou 1 dia. Fui entrevistado pela Capital One em out. de 2009
Entrevista
I received a call regarding my application and was asked to come in the next day for an interview. I reviewed my skills, why I am good for the job, and asked myself some questions that I could expect (Why me, talk about experiences with rude customers, why this bank, etc). I was interviewed by two management personnel. They told me about the position and asked me why I would be good for the job, my history, and why Capital One... and that was it. The employees didn't seem particularly nice and I didn't like the work culture. I received a call the next day from a recruiter offering me the position, denoting the salary, etc.
Perguntas de entrevista [1]
Pergunta 1
If a person came in screaming their head off at you as if you were the cause of their anger due to a bad experience at this bank in the past, how would you handle it?
I applied for a teller position. I received an email with a link asking me to take a teller test. After completing the teller test, I get a second email. The second email has a link that showed me my application status. My application status said that I was being scheduled for an interview. After a couple of weeks I tried getting in contact with their staffing department but the response I would get is either to wait or I would get no response at all. After two months of waiting, I get an email telling me that I've been declined for the position even though I was told I was going to be scheduled for an interview. Afterwards, I closed my credit card account with them because they basically lied to me. I sent a follow up email to the staffing department letting them know that I closed my account. They called me and they told me that once someone passes the test, they get the status that says that they're being scheduled for an interview, and they'll move on if a recruiter feels that an applicant is qualified. So in short, I was qualified to be told I was getting an interview, just not qualified enough to actually be given the interview.
A phone interview followed by an in-branch interview with the manager included generic questions regarding the role and the teller experience. Had to wait approximately 15 minutes before being seen.
Candidatei-me online. Fiz uma entrevista na empresa Capital One.
Entrevista
HR recruiter performed phone screening in order to set up phone interview. During the phone interview you are asked questions based on experience. The also let you know which locations are hiring. Then there was a physical interview with the Branch Manger of another branch. Once passed, there was a scheduled phone interview with Branch Manager of the desired location.