Email or phone contact is 1st contact from the recruiter. Next is a phone interview with an offer, then comes the actual interview. Usually it is a mass interviewing process, meaning, they will interview many people during a 1 or 2 week process. My best startegy was to take the last interviewing time on a Friday, so that my information would be the last information in their mind when they made their decision.

The interview process was moderate. Interview took place in a conference room with two interviewers, both were very friendly. The interviewers explained the company and position. They discussed what they were looking for. Both interviewers took turns asking general questions, followed by more specific questions; past job experiences, relevant experience, education, reviewed resume, and career goals. The experience was structured, but still comfortable.