I first did an online hirevue interview, which was simple. The questions were, tell me about yourself professionally, what are you strengths, tell me about a time you dealt with an irrate customer, why would you like to work for chase and are you fluent in any other languages. After the computer interview that next day I was called by the branch manager to set up an one on one interview. The questions were behavioral. Like what did you do at your recent job, what does customer service sound look and feel like, tell me about a time you dealt with a difficult customer. I talked to the asst. branch manager for 30mins and then she said she will have the branch manager come in and talk to me so I talked to her for 20mins. She just wanted to get to know me more. After i talked to both the ladies they gave me business cards.