We applied for the position and they called us in for an interview to test our skills and ask us questions about previous job experiences. Then they asked us questions about our selves. And questions about if we could handle certain programs and if we thought if it was to hard to learn and do. Afterwards they said they would call us of we got the job offer.

Pretty typical, nothing unusual. I interviewed with two supervisors at the same time. I had prior experience, so i knew how to answer the standard questions. The most important question was, "How do you handle a customer who is upset?"