Phone Screening with a recruiter and then an in-person interview with the branch manager. Took about 1-2 weeks for the entire interview process. Overall, both interviews were average and a pleasant experience.
Perguntas de entrevista [1]
Pergunta 1
Tell me about a time you went over and beyond for a customer
Thanks for sharing your feedback on our process! We're glad you have a pleasant experience, and are looking forward to having you onboard. Have a great day!
Candidatei-me por meio de recrutador(a). O processo levou 2 dias. Fui entrevistado pela Citizens (Rochester, NH) em mai. de 2017
Entrevista
It was great we talked about my lengthy experience in customer service and warming with cash every day and how to Handel certain and difficult customers all and all it was very great interview.
Candidatei-me online. O processo levou 2 semanas. Fui entrevistado pela Citizens (Philadelphia, PA) em out. de 2015
Entrevista
Basic interview, was asked about my work history, sales skills and availability. Was told what kind of worker they were looking for. Told me about the schedule and about the volume of the store. Talked about why I like banking and I was given some history about the company. It was a very basic interview. Was interviewed by the Store Mananger and the Assistant Manager.
Perguntas de entrevista [1]
Pergunta 1
Name a time when a customer was upset and how did you fix the situation.