Talent recruiter reaches out first and consider you to be a great fit after a phone screen. After that you get to speak to the COO. After much review of the company and job description, you prepare for a 45 minute interview discussing CloseFactor's opportunity- and about the role and one of your work samples. COO provides feedback and questions your work sample. Being that he's a product guy himself that is welcoming. But if your process does not fit within the landscape of theirs, you won't be considered. Truly they are in need of design leadership, because there's not a process in place to tackle their current pain points while their UX currently isn't intuitive as they mention. If you think that mentioning your skills and experience match the job description, think again. He won't even link the job description to your interview. So you have to dig and hint exactly what they are looking for. The 1st session ran so long that he requested another session later in the day. Another welcome sight to me. I was delighted for him to be so interested in my portfolio. The thing that I was most disappointment is that I wasn't given time to ask questions at the end. After the email from talent says that there would be time for me at the end to ask questions. If you and they advocate for UX research, you have to ask questions. Their job description specifies you have to lead the design system. So I wasn't even given to opportunity to ask how their research is done or how their design system is structured today. One more thing, they have an automated email that is sent out asking me if I'm still interested in the job because I haven't responded. Clearly, they didn't stop the email automation for that message sent to me after they rejected me.