It was very involved. I applied and then was sent an assessment. I was then chosen for an interview. After which I was invited to complete a paid exercise. I was surprise at how helpful and collaborative the entire process was. Particularly when working through the exercise. While I was not offered the job in the end, I was invited to apply back in a year. They said they were going with someone who had a little more customer success experience than I had.

I sent them an email over two years ago looking for work. I was initially turned down, but I tried again and found an opportunity to contribute. My interview consisted of performing the task that needed to be done. The rest was history.