Customer Service. 1. What is good customer service.
S T A R(Situation-Task-Action-Results):1. Describe a situation when when you were able to change a process. Name the process, the Change and results.

2. Describe a time when you were able to de-escalate an irate customer.

3. Describe a time when your work procedures where change and how did you adjust to them.

4. Describe a conflict and/or disagreement with a Co-Working and it's resolution

5. How do you deal in a situation where you do not have any understanding of the issue?

Question

Customer Service.  1. What is good customer service.
S T A R(Situation-Task-Action-Results):1. Describe a situation when when you were able to change a process.  Name the process, the Change and results.

2. Describe a time when you were able to de-escalate an irate customer.

3. Describe a time when  your work procedures where change and how did you adjust to them. 
 
4. Describe a conflict and/or disagreement with a Co-Working and it's resolution

5. How do you deal in a situation where you do not have any understanding of the issue?

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