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      Eventbrite

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      Buscas relacionadas: Avaliações da empresa Eventbrite | Vagas da empresa Eventbrite | Salários da empresa Eventbrite | Benefícios da empresa Eventbrite
      Entrevistas da empresa EventbriteEntrevistas do cargo de Customer Service Representative da empresa EventbriteEntrevista da empresa Eventbrite


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      Entrevista para Customer Service Representative

      22 de ago. de 2014
      Candidato(a) sigiloso(a) à entrevista
      Nenhuma oferta
      Experiência neutra
      Entrevista fácil

      Candidatura

      Candidatei-me online. O processo levou 1 semana. Fui entrevistado pela Eventbrite em jul. de 2014

      Entrevista

      I filled out the application online and put in a pretty great cover letter. I had all of the necessary qualifications and experience needed for this job and was actually very excited for the opportunity. I did my research for quite some time and grew more and more enthusiastic about getting a job at Eventbrite. I was asked to take an examination online which went very well. It consisted of basic math and problem solving skills. It also included questions in regard to real life scenarios and how you would handle them. That part was also pretty easy. Since that went well, I was then scheduled a phone interview. The phone interview is where my experience went from positive to negative. I tried to be as positive and as engaged as I could be but my interviewer did not show much interest from the start nor did she try to be engaged with me. I usually have no problem feeling comfortable speaking to people. She lacked enthusiasm. I handled my interview well nonetheless and continued being friendly. We went through the mock customer service call, which was a very fun and interesting experience. I made one minor mistake in the beginning and it was explained to me. Once finished, she said I will be contacted to schedule an in person interview. A couple of days later, I received an email saying I don't have the experience they're looking for. (Note: My main job experience is customer service!) I was very offended. It made no sense to me. They could have at least tried to meet me in person. But after looking at their blog, I could understand why I wasn't hired. They aren't a very diverse company. The majority of their employees are white. My name isn't an American name and I definitely didn't sound white (I don't have any kind of accent either). Even their new Nashville team so far is mostly white. I asked them what I was lacking, very nicely, just so that I could understand for future improvement, but no one ever responded. You can be as American as you can be but if you don't have a very American name or sound white, your chances are very low with this not so diverse company. Sincerely, a very hurt and offended applicant.

      Perguntas de entrevista [1]

      Pergunta 1

      Share a difficult customer service experience and how you handled it.
      Responder à pergunta
      8

      Outras avaliações de entrevista de vagas de Customer Service Representative da empresa Eventbrite

      Entrevista para Customer Service Representative

      16 de dez. de 2019
      Funcionário(a) sigiloso(a)
      Cork
      Oferta aceita
      Experiência positiva
      Entrevista com nível médio de dificuldade

      Candidatura

      Candidatei-me online. O processo levou 5 semanas. Fui entrevistado pela Eventbrite (Cork) em nov. de 2019

      Entrevista

      The process took about 4 weeks. I appreciated the professionalism of the interviewers and the recruitment team. The process included different stages ( phone, face to face ) with a follow up and a feedback after each stage . Very good experience

      Perguntas de entrevista [1]

      Pergunta 1

      Can you describe a good customer service
      Responder à pergunta
      avatar
      Resposta da empresa Eventbrite
      6y
      Thanks for taking the time to share your experience interviewing at Eventbrite! We are delighted to see you had a good experience and that you are joining us soon. Welcome to the Briteland! Tania Perez - Manager, Talent Acquisition (Europe)

      Entrevista para Account Manager

      9 de jun. de 2017
      Candidato(a) sigiloso(a) à entrevista
      San Francisco, CA
      Nenhuma oferta
      Experiência positiva
      Entrevista difícil

      Candidatura

      Candidatei-me online. Fui entrevistado pela Eventbrite (San Francisco, CA) em abr. de 2017

      Entrevista

      Eventbrite was very detail oriented and very thorough to be sure they find the right talent. My process started with a LinkedIn post. Moved on to an initial phone screen which lasted 15 minutes. From there, I had a 3 hour Skype interview with lots of people. Then moved onto a in person interview. They flew me to SanFran and watched how I interacted with the team and asked more questions. Lots of behavioral type questions. "Tell me about a time when...", "When was a time you...", "What would you do if..." type questions.

      Perguntas de entrevista [1]

      Pergunta 1

      Tell me about a time you were faced with a difficult client and how did you resolve?
      Responder à pergunta
      3

      Entrevista para Customer Service Representative

      18 de jul. de 2017
      Candidato(a) sigiloso(a) à entrevista
      Nashville, TN
      Nenhuma oferta
      Experiência negativa
      Entrevista com nível médio de dificuldade

      Candidatura

      Candidatei-me online. Fui entrevistado pela Eventbrite (Nashville, TN) em jun. de 2016

      Entrevista

      This was an extremely lengthy and intense interview. It took over a month from start to finish, and if you're not chosen you'll receive a canned email with no feedback. After investing a solid month into research and interviews for the company, it feels like a slap in the face when you're not even told why you weren't chosen. Luckily there are plenty of other tech companies in Nashville with the same exact jobs who won't treat you like a random statistic.

      Perguntas de entrevista [1]

      Pergunta 1

      Mock phone call, mock chat simulation.
      Responder à pergunta
      2

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