A recruiter reached out to me via LinkedIn for a Technical Program Manager role focused on post-sales implementations and customer delivery. The overall process was professional, well-organized, and fairly streamlined. The process consisted of: * Recruiter screen * Hiring manager interview * TPM case study interview The recruiter screen focused on my background, customer-facing technical experience, and interest in the role/company. The hiring manager conversation went deeper into: * implementation/project delivery experience * cross-functional collaboration * customer communication * handling ambiguity and technical delivery challenges The final round was a 45-minute case study with a TPM team member. I was given a lightweight implementation scenario at the start of the interview involving: * a fixed delivery timeline * staffing constraints * technical dependencies/blockers * customer constraints The exercise focused less on creating a perfect project plan and more on: * sequencing work appropriately * identifying dependencies and critical path items * risk management * staffing/resource allocation * communicating tradeoffs and escalation paths The interviewers were collaborative and conversational throughout the process, and the case study felt representative of real implementation work rather than a “gotcha” exercise. The conversations also included technical follow-up questions and discussion around delivery approach, prioritization, and stakeholder management. While I ultimately wasn’t selected to move forward, I had a positive experience overall and appreciated the professionalism and transparency of the team throughout the process.