Candidatei-me online. O processo levou 4 semanas. Fui entrevistado pela Genesys em dez. de 2021
Entrevista
Several meetings with different people. Seems like diversity and new culture is focus point. A lot of talk about experience as a service but the concept seems old. Looks like it is customer satisfaction with a different twist.
Perguntas de entrevista [1]
Pergunta 1
describe a difficult customer situation and how you resolved it.
