TLDR; Took too long to set up the meeting. Felt like HR is overloaded and impersonal. A rejection phone call from HR unfairly raised my hopes. No genuine touch in the hiring experience. Feels like they just want to scale hiring to go through as many applicants as possible. I felt like such a cog in the machine. ----- No HR phone screen. Straight to a 45 minute interview with a 7 year Google veteran. HR sent me a "prep email" with lots of preparation content. Quantity was good but the quality was bad. It was poorly organized, hard to understand, and had too much fluff — even in their recruiting YouTube video. It looks like the email was compiled over years as an FAQ to deflect HR questions rather than a real study guide. It would have been more relevant to offer old practice questions and old practice answers. The PM question was good. Interesting and fun. More unique than Lyft's "design Lyft for commuters". The interviewer was also friendlier than Lyft's brusque NYC attitude. But I thought it was a bad idea to have a 7-year company veteran interview. It felt like they were hiring for last year’s needs and last year’s way of thinking. Someone who’s newer to the company would have been better. Worst part was taking a long time to hear back (over 3 weeks). They must rule by committee over there. Then the HR person wanted to call me. Missed two scheduled meetings and not responsive over email. Finally she called me just to communicate a rejection. Google's practice of having a "let down" phone call is unfair. It’s worse than a standard rejection email. They RAISE my hopes just to HIT THEM DOWN. At the very least they could offer some feedback, even if very generic. Are they trying to “not be evil”? They’re having the opposite effect. Raising my hopes to put them down IS EVIL. Sounds like they just do this rejection call to keep positive word-of-mouth alive. To keep me from posting something like this on Glassdoor. Oops. Looks like I already hit the submit button.