L’entretien en service client inclut la présélection, la convocation, la préparation, l’accueil, les questions sur l’expérience, la gestion des conflits, les compétences relationnelles, un test pratique, l’évaluation, la conclusion et le suivi.
Really hard, took a long time to get an interview. The manager was really nice although I did not get the job. Ask about experience and why you fit the role
Disorganize, I never felt welcomed and at ease. I declined the offer because of the vagueness of the role. It was not properly discussed and it seems like the recruiter does not understand everything about the role and the company.
