Candidatei-me online. O processo levou 2 semanas. Fiz uma entrevista na empresa Hertz.
Entrevista
Very easy. Typical STAR behavioral interviews. Make sure you give a specific example to support what you're saying. Please remember to dress for the interview, you don't have to wear a suit, but you probably don't want to wear jeans.
Perguntas de entrevista [1]
Pergunta 1
None. It truly is the most basic interview questions
Candidatei-me online. O processo levou 2 dias. Fui entrevistado pela Hertz (Oklahoma City, OK) em dez. de 2010
Entrevista
The initial phone call consisted of some general questions about my resume and my customer service background. After 5-10 minutes she started doing most of the talking and told me about the job (salary, benefits, hours, etc...). The face-to-face interview was held in one of the Oklahoma City offices on Penn Ave. It consisted of a 2:1 interview and they asked me some basic customer service questions like, how would you deal with a difficult customer?, how have you in the past dealt with difficult customers?, describe each job on your resume, and so on. Nothing out of the ordinary. Just be sure to be ready to tell them why you want the job.
O processo levou 2 semanas. Fiz uma entrevista na empresa Hertz.
Entrevista
I had a simple phone interview, spent about 20 minutes going over the position responsibilities and description. Then a lot of basic interview questions and a lot of what did you do in this situation in your past sort of questions. Also some personality questions, as well as they went over my resume and asked about why I was applying at Hertz.
Candidatei-me online. O processo levou 1 semana. Fui entrevistado pela Hertz (Oklahoma City, OK) em jan. de 2013
Entrevista
This was a quick process. I believe it took less than week from me applying to receiving the job offer. The training class didn't start for a month after I accepted the job, however.
After applying, I received a call from a recruiter who explained the position and emailed me a link to a typing test. I believe the minimum was 30 WPM (yeah, seriously). Once I passed that, she called me back the same day to set up an interview.
Interview was done with two supervisors/leads and was very standard. Questions like "tell us about a time you were faced with a difficult customer" and "where do you see yourself in 5 years" were asked.
The background check was the most arduous part of the processes. They hire out Sterling to do the background checks, and man, they are the most incompetent company I've ever dealt with. I provided numbers, names, addresses, etc for all my previous employer and schools and they were somehow unable to verify ANY of it. They required that I provide W2s AND paystubs from 3 years back! I continually had to take time off my job then to provide this documentation. A simple Google search would have provided all the information they needed. I was very underwhelmed by their (lack of) abilities.
Perguntas de entrevista [1]
Pergunta 1
Describe a time when you had an angry customer and how did you deal with it?