By giving him a consolation gift which would include specialised wishes from amazon.

If possible through amazon policy, we can extend the no. of replacement days that is normally 10 to the days the product got delay +10 or we can provide same day/ next day delivery option free of cost on his next purchase.

As customer is god to us there is a need to apologize. Later on we need to catch the point where the trouble has taken place. There by we need to implement the perfect alternative which can make more pros rather than cons. To satisfy the customer why we need to try the common things like offering gift cards, discounts etc. Why wont we try with a new idea.

By giving him/her Amazon gift card or some discount

First of all, apologize to the customer for the delay and explain the reason and we will ask customer to place the order for the same on guaranteed delivery date option (if available) and we can also offer some Gift card and discount on delivery charges.

By giving him a consolation gift which would include specialised wishes from amazon.

Sorry for the inconvenience occured. I promise to deliver the product ASAP and we will give you surprise voucher. So please co-operate with us.

1'st of all the problem is with in us ! Let's Sort out with delivery guy and than explain to the customer about the cause. Later give him a promo code for his next shopping.

First, apologize to the customer for the delay and explain the reason for the delay in delivery. If the customer wants the order then go for it and we can also offer him a goodwill gesture as a token of apologies .

i apologize for inconvenience occured, then then we offer a special gift similar to that orderd and promising him for delivering as soon as possible.

By Giving back his money immediately and requested him to order once again for successful delivery without any delay

Saying the truth to the customer .what all the things had been faced of this package .Always e-commerce platform has different role in its . We should give first perference to the customer . AND QUICK ANLAYSIS THE PROBLEM.

by providing 40-50% discount