Phone call interview - they just check how you communicate, your availability, basically if you can be patient and deal with guests as it is a fast pace environment. They ask general questions like tell me about yourself, if you are available to work night shifts, how would you respond to a customer who is angry.

The Head managers were fine, the interview was relatively easy with basic questions about hobbies, other outside responsibilities, availablity, and past work experiences. The problem was with a few of the other supervisors being disrespectful and lacking when it comes to teaching during training. Hostile work environment unfortunately.