I was guided through the process by a very professional Recruiter that was my primary point of contact throughout the entire interview process (approximately 4 weeks from initial screening to offer). She was very respectful, timely, and transparent throughout the process. My experience consisted of 1) an initial 30-minute screening with the aforementioned Recruiter, 2) initial 30 minute call with the Hiring Manager, 3) in-person interviews with 2 peers (Customer Success Managers), the hiring manager (1-hr each), and then a lunch with the Recruiter, 4) 30-min call with VP Customer Success, and finally 5) 30-minute presentation to a panel via Zoom.