It went really well. The job role and expectations was explained as well as questions asked about my background and why I think I would be a good fit. I was told about the background of the company and was even given a tour of the workers in the HR department. I also got to interview with the call center leader.

All interviews were conducted over the phone because I was out of state when I applied. I spoke with a recruiter and the employee (human resource business partner) that ended up serving as my supervisor. The process took a total of 3 weeks and each phone chat lasted about 30 minutes. I was given the offer via phone as well. Did not have to go into the office until I was hired.

I had two phone interviews - one with human resources and one with a manager & VP. The interview questions were very specific to the role that I was applying for, and touched on all the skills required for the position. They dove a lot into my background and what I had accomplished at my current organization. The interview was structured more like a conversation than a super formal interview, which was refreshing.