Candidatei-me por indicação de um funcionário. Fui entrevistado pela Omni Hotels (Asheville, NC) em set. de 2013
Entrevista
Interview process was very straight forward. Face to face onsite with HR. Felt more like a screening than an interview. I was asked very basic questions like, "why are you interested in this position?" I was told the Reservations Manager would be in touch soon with the next steps.
A week later, I had my a second face to face interview the Reservations Manger. More of a thorough interview with detailed questions. After we finished, I toured the office and they offered me the position.
Candidatei-me online. Fiz uma entrevista na empresa Omni Hotels (Atlanta, GA).
Entrevista
The first step was a short call with a recruiter or HR representative. They asked basic questions about my customer service background, availability, and comfort level with handling a high volume of calls. They also explained the role, scheduling expectations, and what the reservation department is like day-to-day.
Perguntas de entrevista [1]
Pergunta 1
How would you upsell a room upgrade or additional services to a guest
