Really easy, genuine conversation, sat down with a few different managers and answered some basic questions. They are really welcoming and offer you something to drink. There is a culture there that is different (in a positive way) from other chains which speaks to their operational efficiency and dedication to hiring and retaining strong team members.

I was sat in the corner by a server, and told a manager would be right with me. I sat for 25 minutes and no one came to me. I decided to leave, and there was no one even in sight to tell.