The interviewer arrived late. The interviewer did not have CV open. Interviewer asked rather vague questions. The questions that were specific, had answers already on the CV. After indicating that I have service desk and helpdesk experience, I was still asked if I have customer service experience and call center experience. Interviewer had difficulty expressing thoughts and ideas, as the interviewer would repeatedly re-phrase their questions due to asking one thing but meaning another.

4 different phases - First call (few questions, English check, get to know the position and the candidate, etc), then 4 online tests, then interview with the main company and call for results