A typing test was given to see how many words you could type in a certain time frame and a practice run through a script as if I was on the phone With a customer .The practice run through the script Was just words and questions I had to read out loud word for word and mark down or Type the response Of the person I interviewed . It was really easy. As long as you can read , you’ll be fine . If your not that good at reading out loud that’s fine bc you’ll have a lot of practice doing the same Thing over and over again all day.

Very easy, quick process. The interviewer was very patient and thorough. Explained the job description very well. You had tyou understand what you are being asked. o read a script in both English and SPanish since it is a biligual position. Not hard just make sure