Candidatei-me online. O processo levou mais de 1 semana. Fui entrevistado pela Ritz-Carlton em fev. de 2013
Entrevista com nível médio de dificuldade
Candidatura
Candidatei-me pessoalmente. Fiz uma entrevista na empresa Ritz-Carlton.
Entrevista
The Interview process went smoothly. We sat down and discussed about the job. The questions revolved around my previous customer service experience, how I handled difficult situations, and my understanding of luxury service.
Perguntas de entrevista [1]
Pergunta 1
"Explain a time when you were dealing with a difficult situation at your last job. What did you do to solve the issue."
“Can you describe a time when you went above and beyond for a guest?”
Applied online, received a call form Head of the House a few days later, asked me why I wanted to work ay the Ritz-Carlton. After answering this 1 question, told me to come in for an interview the next day. Interviewed by head of the house, and 2 other managers at same time. Received an email 3 days later that they were pursuing another candidate.
Perguntas de entrevista [1]
Pergunta 1
No unexpexted questions, had read info on Glassdoor about this company.
