The STAR method will help you answer the scenario based questions for AWS Cloud Technical Account Manager and here is how, This is when you have to explain how you applied one of the Amazon 14 Leadership Principles. 1. Situation: Explain what the issue was Task: It could also be a specific task you were given 3. Action: What did you do to resolve the issue, explain in steps. Results: the results of the action you took. Remember you need to be specific, focused and on- point. Make sure you make eye contact with all of the interviewers and last but not least, BE A STORYTELLER!!!!!!!!