Candidatei-me online. O processo levou 2 semanas. Fiz uma entrevista na empresa Scotiabank.
Entrevista
First it's telephone interview, after pass the phone interview then I was asked to do some online questionnaire and simulation. Finally they put two line managers to interview me in their contact center. All went well, received the conditional job offer 2 days later upon passing the back check.
Perguntas de entrevista [1]
Pergunta 1
Any suggestion on how to improve scotiabank customer service
Candidatei-me online. Fui entrevistado pela Scotiabank (London, ON) em jan. de 2020
Entrevista
The first time, I was invited for a vifeo recorded interview. Secondly followed by someone interviewing me. Thirdly, I was asked the day I would like to resume. I was asked to submit the names of my former employers to enable them contact them.
Candidatei-me online. O processo levou 4 semanas. Fui entrevistado pela Scotiabank (Toronto, ON) em fev. de 2017
Entrevista
Applied online, received email two weeks later. Two step process of survey, and then online customer stimulation (be sure to have a pen and paper, and pay attention to all details and read it clearly!). Got an email back to have a "recorded" online interview. Essentially you record your answers. Final step was another interview through webcam with an HR person.
Perguntas de entrevista [1]
Pergunta 1
Name a time you had a difficult customer interaction and how you handled it.
Candidatei-me online. O processo levou 2 semanas. Fui entrevistado pela Scotiabank (Edmonton, AB) em dez. de 2015
Entrevista
Fully completed with HR over the phone, via e-mail, and a final interview through a Skype/Facetime-like app.
There was one portion that was a virtual simulation of what it is like to be a Customer Service Rep where you had to sort of recall and enter in things that were said verbally, sort of as an aptitude test. When they say be sure to do it in a quiet place where you won't be distracted, they mean it.
