Candidatei-me online. Fui entrevistado pela Spectrum em fev. de 2019
Entrevista
Had a phone interview scheduled, but never received a call. Later received an email stating I was no longer applicable for the position as "[they had] not received responses in [their] attempts to contact [me]" despite no attempts at contact being made. The correct contact info was given.
3
Outras avaliações de entrevista de vagas de Technical Support Representative da empresa Spectrum
Candidatei-me online. O processo levou 2 meses. Fui entrevistado pela Spectrum (San Diego, CA) em ago. de 2019
Entrevista
Simple, they gave a basic scenario and asked to be walked through how to hook up a cable box. Then asked several what would you do scenarios. They also asked me to explain the difference between a modem and a router as well as describe the benefits of a DVR.
Perguntas de entrevista [1]
Pergunta 1
What do you do if a caller asked to speak to a supervisor
Candidatei-me online. O processo levou 2 semanas. Fui entrevistado pela Spectrum (Austin, TX) em fev. de 2019
Entrevista
I applied online and was contacted about a week later. I answered about three phone screening questions about subnetting, router manufacterers, types of ip addresses, and command prompt. I was then contacted by email to select an available interview time in the following days. I was contacted 3-4 days after the interview with the offer.
Perguntas de entrevista [1]
Pergunta 1
1. What is the purpose of subnetting?
2. How many host addresses in a given ip address/subnet?
3. How does DHCP work?
4. Interview questions about handling difficult customers.