I applied online over a month ago, it took quite a while before anyone got back to me. I did a phone interview, was sent an invite to do a live video, and then maybe a few weeks later had a recruiter call to schedule an in-person interview. The on-site interview was with 3 different managers and was over an hour where I had to do a mock call, I was told they would get in touch with my recruiter, but I never heard back, and no one replies to my emails, I was ghosted.

First got invited to do a HireVue 'interview'. You pre-record videos to answers, given a bit to prepare. Then there's multiple choice, and a few write-in. After that, I got scheduled for a live virtual interview with a hiring manager. I was super, super nervous and that showed. They asked basic STAR format questions, but I feel most interviews are like that, then a mock role-play call of a customer. I was even more nervous, it showed, I floundered a teensy bit, but just remained extremely upbeat and personable.