Ir para o conteúdoIr para a pasta
  • Vagas
  • Empresas
  • Salários
  • Para empresas

      Avance em sua carreira

      Descubra qual pode ser seu salário, conquiste a vaga dos seus sonhos e compartilhe insights de qualidade de vida com sigilo.

      employer cover photo
      employer logo
      employer logo

      The Cigna Group

      Empresa engajada

      Sobre
      Avaliações
      Remuneração e benefícios
      Vagas
      Entrevistas
      Entrevistas
      Buscas relacionadas: Avaliações da empresa The Cigna Group | Vagas da empresa The Cigna Group | Salários da empresa The Cigna Group | Benefícios da empresa The Cigna Group
      Entrevistas da empresa The Cigna GroupEntrevistas do cargo de Customer Service Representative (CSR) da empresa The Cigna GroupEntrevista da empresa The Cigna Group


      Glassdoor

      • Sobre
      • Prêmios
      • Blog
      • Fale conosco

      Empresas

      • Conta gratuita de empresa
      • Área da empresa
      • Blog para empresas

      Informações

      • Ajuda
      • Regras da Comunidade
      • Termos de Uso
      • Privacidade e opções de anúncios
      • Não venda nem compartilhe minhas informações
      • Ferramenta de consentimento de uso de cookies

      Trabalhe conosco

      • Anunciantes
      • Carreiras
      Baixe o aplicativo:

      • Busque por:
      • Empresas
      • Vagas
      • Localizações

      Copyright © 2008-2026. Glassdoor LLC. “Glassdoor”, “Worklife Pro”, “Bowls” e o logotipo do Glassdoor são marcas comerciais pertencentes à Glassdoor LLC.

      Empresas seguidas

      Fique por dentro de todas as oportunidades e dicas internas seguindo as empresas de seus sonhos.

      Buscas de vagas

      Comece a buscar vagas para receber atualizações e recomendações personalizadas.

      Entrevista para Customer Service Representative (CSR)

      9 de set. de 2021
      Candidato(a) sigiloso(a) à entrevista
      Baltimore, MD
      Oferta recusada
      Experiência negativa
      Entrevista fácil

      Candidatura

      Candidatei-me online. O processo levou 2 meses. Fui entrevistado pela The Cigna Group (Baltimore, MD) em ago. de 2021

      Entrevista

      I applied to Cigna in June 2021 and did not hear back until August 2021 from a recruiter. The recruiter was enthusiastic and bubbly, I enjoyed talking to her. I passed the phone screening and it went all downhill from there. I was scheduled for a virtual interview with 2 managers in the Family Plan department. I know people may tell lies or stretch the truth, but I am NOT lying. You can not believe me if you want, but this truly happened. The 2 managers did not even show their face, they had their camera off with a picture of them the ENTIRE time. However, I was required to have my camera on. How can you interview with someone you cannot see? I tried to provide the names, but I was not permitted. The other interviewer NEVER spoke a word. Creepy and very unprofessional. I was not even asked interview questions, she told me about the process of being fired. She said 5 call outs are allowed a year before termination, mandatory overtime up to 15 hours in addition to your 40 is required at times, you cannot take time off at all in January, said you are on a strict schedule of when you take calls and go on break, then asked if I agreed to all of the requirements. I said I did because I did not want to be rude, interview ended. I received a call the next day from the recruiter offering me the position, but I turned it down. That was by far the most unprofessional interview I have ever been on and I am not working 55 hours a week. Oh I forgot, the schedule they wanted me to work was 11:30am to 9pm, so I would have been either working also on my days off and/or later than my schedule. Further, there is weekend rotation with 1 possible day off during the week unless they call you in. WOW! No wonder you guys are hiring. I turned down the offer, people please don't forget, you are interviewing them just like they are interviewing you.

      Perguntas de entrevista [1]

      Pergunta 1

      No interview questions, I was told about the process for being fired, what my schedule would be, etc.
      Responder à pergunta
      15

      Outras avaliações de entrevista de vagas de Customer Service Representative (CSR) da empresa The Cigna Group

      Entrevista para Customer Service Representative (CSR)

      31 de mar. de 2026
      Candidato(a) sigiloso(a) à entrevista
      Nairobi
      Nenhuma oferta
      Experiência neutra
      Entrevista com nível médio de dificuldade

      Candidatura

      Fiz uma entrevista na empresa The Cigna Group (Nairobi).

      Entrevista

      A long of Interview process that begins with an initial screening call then another interview that's more extensive etc. and Pre-employment process takes a bit of time with the background checks which is very extensive from my experience

      Perguntas de entrevista [1]

      Pergunta 1

      Skills you posses that make you fit for the job
      Responder à pergunta
      1

      Entrevista para Customer Service Representative

      12 de mai. de 2026
      Candidato(a) sigiloso(a) à entrevista
      Bengaluru
      Nenhuma oferta
      Experiência negativa
      Entrevista fácil

      Candidatura

      Candidatei-me por indicação de um funcionário. O processo levou 1 semana. Fui entrevistado pela The Cigna Group (Bengaluru) em abr. de 2026

      Entrevista

      I was referred through a friend. And on the next day i had to give the in office interview. I was fully prepared and the interview went very good. the interviewer was impressed by my answer and it was evident enough. by the end of the interview the interviewer did ask me about the person who refer me and about the CTC that i last had in my previous organization. and just then Interviewers face went low and he became serious for no reason. though he was talking to me professionally, but he was a bit skeptical and was asking me unnecessary question that was not even related to the role or the process. Later the only reason why they rejected my application was because my previous package was higher then what they had a budget for this role. I agreed with the offer, but still they were concerned as the the interviewer had a very off mindset with the person who referred me. and without giving any feed back, they just kept an email stating that my profile doesn't aligns with the requirement. and technically i have 4+ years of experience in Customer Consultant for B2C, B2B and C2B customers with SaaS and Telecom tools. I felt very bad, as they really bought there own personal agenda in between a candidate and the job the candidate is applying for.

      Entrevista para Customer Service Representative (CSR)

      29 de jan. de 2026
      Funcionário(a) sigiloso(a)
      Oferta aceita
      Experiência positiva
      Entrevista com nível médio de dificuldade

      Candidatura

      Fiz uma entrevista na empresa The Cigna Group.

      Entrevista

      I had a phone screen with a virtual interview it was easy and more of a get to know you interview. The interview process was an easy process. she only asked me 5 situational questions

      Perguntas de entrevista [1]

      Pergunta 1

      Describe where you encountered a difficult customer how did you handle it?
      Responder à pergunta