Candidatei-me online. O processo levou 3 semanas. Fui entrevistado pela The Cigna Group (Antuérpia) em out. de 2015
Entrevista
First, I went through a 1:1 interview. After talking about my academic and professional career, I was given a dossier with exercises in English and in French. The dossier contained grammar and writing exercises to test my language skills in both languages. Basically, I had to write formal letters answering to different situations I would face working at Cigna. To be honest I didn't expect to had a 2:30h interview but in the end it wasn't that hard.
Once the HR assistant came back to me through email with a positive answer, I passed a second interview. This time it was a role play interview (it was about me answering two different situations through phone, a real situation with a customer). After this, I had a 1:1 interview with the manager of the department, a lovely woman by the way.
After a comfortable conversation about what my future job would be all about, she told me I would be proposed to the HR department.
The next day the HR assistant called me to offer me the job and we made an appointment to sign the contract.
Fiz uma entrevista na empresa The Cigna Group (Nairobi).
Entrevista
A long of Interview process that begins with an initial screening call then another interview that's more extensive etc. and Pre-employment process takes a bit of time with the background checks which is very extensive from my experience
Candidatei-me por indicação de um funcionário. O processo levou 1 semana. Fui entrevistado pela The Cigna Group (Bengaluru) em abr. de 2026
Entrevista
I was referred through a friend.
And on the next day i had to give the in office interview.
I was fully prepared and the interview went very good. the interviewer was impressed by my answer and it was evident enough.
by the end of the interview the interviewer did ask me about the person who refer me and about the CTC that i last had in my previous organization. and just then Interviewers face went low and he became serious for no reason. though he was talking to me professionally, but he was a bit skeptical and was asking me unnecessary question that was not even related to the role or the process.
Later the only reason why they rejected my application was because my previous package was higher then what they had a budget for this role.
I agreed with the offer, but still they were concerned as the the interviewer had a very off mindset with the person who referred me.
and without giving any feed back, they just kept an email stating that my profile doesn't aligns with the requirement.
and technically i have 4+ years of experience in Customer Consultant for B2C, B2B and C2B customers with SaaS and Telecom tools.
I felt very bad, as they really bought there own personal agenda in between a candidate and the job the candidate is applying for.
I had a phone screen with a virtual interview it was easy and more of a get to know you interview. The interview process was an easy process. she only asked me 5 situational questions
Perguntas de entrevista [1]
Pergunta 1
Describe where you encountered a difficult customer how did you handle it?
