There were two interviews, with two different managers that were about thirty minutes. Mainly wanted to know how often I used Westlaw. Also spoke about their careers and what they enjoyed about working for the company.

Recruited by TalentNet, the talent recruiting arm of Thomson Reuters, twice for this position. First time my profile was sent over and the hiring managers at Court Xpress decided to hire internally which didn't make sense since the position is a contract job. TalentNet contacted me again to interview for the role. This time, I interviewed with a senior-level recruiter over the phone and then via Skype, references were contacted and my profile was sent over. Two weeks later I was informed that they were more interested in candidates with non-legal backgrounds: not persons with actual legal research skills and customer service experience, to which I possess.